Frequently Asked Questions
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Registration
To qualify for membership, you need to be a property agent operating in the London city office market. If you are not already a paid member of the City Agents Club, you can become one by completing the online registration form and sending a cheque for £25.00, to Hannah Fearnley at NB Real Estate, 10 King William Street, London, EC4N 7TW. You will receive an email confirming your membership.
It is likely that your payment has been processed but the committee have not acknowledged this.
You can fill out the registration form and if your payment has been received and it is logged on the system, it will automatically process your online registration.
If your payment has not been received, and you have filled in the online registration form, then your details will be sent for manual checking.
Online registrations can be rejected if no payment is received.
Please contact enquiries@cityagentsclub.com if you need further assistance.
Please contact either enquiries@cityagentsclub.com if you need further assistance.
If you are already registered with CityAgentsClub.com, you will have received a Registration Confirmation e-mail. You can now use your email address and password to access to the restricted areas of the site.
As a registered member you will also receive RSS feeds sent through the E-mail Agents system.
Your details will also be searchable on the Agents Contact List.
Please check you are typing the correct email address when you registered along with your chosen password. All login fields are case-sensitive so make sure the Caps Lock button is not on.
If you provided the wrong details when registering, and would like to now change these details, you will need to login with your old email address and password. You can then amend them online. Changes are immediate so you can continue using the system without delay.
If you have forgotten your password please click here. Your password will then be emailed to you.
If you provided the wrong details when registering, and would like to now change these details, you will need to login with your old email address and password. You can then amend them online. Changes are immediate so you can continue using the system without delay.
On the CityAgentsClub.com Home page, click on update your registration details, and enter your new details in the provided form.
The current CityAgentsClub website no longer supports email messaging directly to your inbox.
To receive the latest updates you must subscribe to the CAC RSS feed. Please consult the RSS section for more information on using RSS.
If you are leaving your department and would like to now change these details to reflect the new agent in your department, you will need to login with your old email address and password. You can then amend the details online. Changes are immediate so you can continue using the system without delay.
Your details can be cancelled online at CityAgentsClub website.
You will need to cancel or delete you RSS feed to the service. This can be done by simply following the instructions for the particular RSS reader (either for your browser, Outlook Inbox, BlackBerry etc).
EMAIL AGENTS
IMPORTANT: Messages sent through this form will be delivered to all the agents on the Agents Contact List (you can choose which list you would like to send to at the end of the form). Please take care to post your message correctly first time.
Once this message is sent, it cannot be recalled and you will not be able to edit or delete sent messages. It is also not possible to distribute past emails to selected agents using this system.
You cannot attach documents to your messages; the messaging system is a text-only service.
This section will record the current and previous day messages sent via agents from using the CAC website. To view the contents of messages, click on the Subject of each message to view the details.
Enter your Email, Subject and Message into the fields as necessary. Use the drop down at the bottom of the form to select which list you would like to circulate your message to.
RSS is the exciting new feature which comes with CAC. It stands for 'really simple syndication', and is an XML-based system that allows web users to receive ongoing, constantly updated information. This is supplied through an “RSS feed” that users can subscribe to. CAC offer this RSS feed to all subscribed members. This feed can be accessed via your online browser, Email inbox, BlackBerry and free downloadble RSS Readers. Or click here to access the current feed at any time. (We advise you to Bookmark the RSS Feed page for easy reference.)
RSS Installation Instructions for:
1. Windows XP Microsoft Outlook
5. Apple OSX Leopard(10.5.x) Mail
6. BlackBerry
If you are still experiencing problems, it is advised that you notify us in detail the exact nature of the problem as soon as possible at:
enquiries@cityagentsclub.com.
We strongly advise to email only if your query has not been covered in the above instructions. You are more likely to receive a reply if you mention the exact nature of the problem (along with the any names, dates and times of errors).
Please note: There is NO dedicated technical support line for the CAC website. ALL QUERIES ARE DEALT WITH VIA EMAIL ONLY.
Thank you.
The Development Team
Siren Ltd. 55 Greek Street, London W1D 3DT.
Still need help? Contact enquiries@cityagentsclub.com and let us know the exact nature of the problem.